Meet the staff that make up our dedicated team.
Dominic Shepherd, General Manager
As General Manager, Dominic Shepherd ensures that all aspects of Lightfoot Windows are run efficiently, coherently and professionally. Customer service is paramount at Lightfoot Windows (Kent) Ltd and Dominic strives to ensure that all works carried out are to the highest standard, this attention to detail, communication and high level of customer service was recognised by two of Dominic’s previous employers within the competitive finance industry. With years of expertise and his thorough knowledge of steel windows, each stage of the supply chain management can guarantee not only the best windows, but also the best service throughout.
Paul Patten, Surveyor
Paul Patten is a valuable employee of Lightfoot Windows for many years after leaving a long career in technology within the finance industry. Paul has a full and complete understanding of the steel window industry, and is fully competent to assist on site surveys and to provide additional assistance to the installation team. Thanks to his computer background and keen interest in IT, Paul keeps Lightfoot Windows fully updated with all technical advancements to ensure the best resources are used to benefit each individual client needs and wants.
John Annett, Head Installer
John served his apprenticeship as a metal fabricator and welder before entering the steel window industry over 40 years ago, thus allowing him to perfect the necessary precision and attention to detail needed to be a skilled craftsman. John has had a hands-on-career with steel windows over the years, making him one of the most experienced specialist steel window installers in the UK. From John’s extensive career experience and thorough knowledge of the industry, his skills allow him to also assist on large scale surveys offering technical and logistical advice to Lightfoot Windows projects.
Alison Shepherd, Administrator
Returning to work after a career break to care for her two children, Alison Shepherd (wife of Dominic) joined Lightfoot Windows with a BSc in Marketing, along with many years of experience in Marketing and Account Management roles. Dealing with all levels of the supply chain, Alison works with all members of Lightfoot Windows team to assist each project where necessary. Alongside her office roles, Alison keeps Lightfoot Windows social media and company status updated via our website, facebook and pinterest.
Nick Roscoe, Estimator
Nick gained 2.1 at University of Greenwich in Biological sciences’. Along with his academic background, Nick has also spent many years honing his practical skills, including welding, that have now lead him to find a prosperous career within the steel window industry. Nick provides a valuable link between site and the Lightfoot Windows office, ensuring smooth communication channels between all parties involved. This level of communication provides reassurance to clients that every detail from initial concept to final completion, is dealt with to the high standards that are now synonymous with the Lightfoot Windows (Kent) name.